Luna London Consultancy Limited (“we”, “us”) is committed to protecting your personal data. This policy explains what information we collect through this website and how we use it.

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Who we are
Luna London Consultancy Limited, registered in England and Wales, company number 13467416. Registered office: 167-169 Great Portland Street, Fifth Floor, London, W1W 5PF. Email: tuana@lunalondonconsultancy.co.uk

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What we collect
When you use our contact form or email us, we collect your name, email address and any information you include in your message. Our website platform may also collect basic technical data such as your IP address, browser type and pages visited, through cookies.

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How we use it

We use your information only to respond to your enquiry, provide our services and manage our client relationship. Our lawful bases are our legitimate interest in responding to enquiries, the performance of a contract when you become a client, and our legal obligations, for example keeping accounting records.

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Sharing your data

We do not sell or rent your personal data. Our website is hosted by Wix.com, and cookie consent is managed by Usercentrics. These providers process data on our behalf under their own privacy and security standards. Some providers may process data outside the UK; where this happens, appropriate safeguards are in place. We may also share data where required by law.

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How long we keep it
We keep enquiry and client information only as long as necessary for the purpose it was collected, and for up to six years where required for accounting and legal purposes.

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Your rights
Under UK data protection law, you can ask to access, correct or delete your personal data, or object to how we use it. To make a request, email tuana@lunalondonconsultancy.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

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Cookies

Our website uses essential cookies to function properly. With your consent, we also use cookies to understand how visitors use the site. When you first visit, a cookie banner lets you accept or decline non-essential cookies. You can change your choice at any time using the privacy icon in the bottom-left corner of any page.